Frequently asked questions

Spa Hotel Děvín is a four-star wellness and spa hotel located in Mariánské Lázně. It is situated in a peaceful part of the town surrounded by greenery, close to the spa centre and the famous colonnade. Guests choose the hotel primarily for wellness stays, spa treatments, relaxing weekends, and active holidays in one of the most renowned spa destinations in the Czech Republic.

On this page, you will find answers to the most frequently asked questions regarding accommodation, wellness treatments, dining, parking, pets, reservations, and other hotel services. If you cannot find the answer to your question, please do not hesitate to contact the Spa Hotel Děvín reception.

Accommodation

Where is Spa Hotel Děvín located?

Spa Hotel Děvín is situated in a quiet area of Mariánské Lázně surrounded by a forest park, approximately 1 kilometre from the spa colonnade and the town centre.

What room categories does the hotel offer?

Guests can choose from Superior, Superior Plus, De Luxe, De Luxe Plus, De Luxe Premium and Premium Suite room categories. Selected rooms feature a balcony and views of the surrounding greenery.

What amenities are available in the hotel rooms?

Rooms are equipped with a private bathroom, television, telephone, safe, Wi-Fi connection and other amenities ensuring a comfortable stay. Room facilities also include a tea and coffee set, bathrobes in all room categories, and slippers in De Luxe, De Luxe Plus, De Luxe Premium and Premium Suite rooms.

Does the hotel offer non-smoking rooms?

Yes, Spa Hotel Děvín is a completely non-smoking hotel.

Is Wi-Fi available free of charge?

Yes, complimentary Wi-Fi is available in all guest rooms and public areas of the hotel.

Do the rooms have balconies?

Yes, private balconies are available in Superior Plus and De Luxe Plus rooms. Selected De Luxe Premium rooms also feature a balcony.

Arrival and Parking

What time is check-in?

Check-in is available from 2:00 PM.

What time is check-out?

Check-out is generally until 11:00 AM.

Does the hotel have its own parking facilities?

Yes, Spa Hotel Děvín offers monitored parking directly at the hotel. Parking is subject to a fee and available according to current capacity. The newly renovated car park provides comfortable parking for up to 56 vehicles.

Is it necessary to reserve a parking space?

We recommend informing us of your parking requirements when making your reservation so that current availability can be checked. However, parking spaces cannot be reserved in advance and are allocated according to availability at the time of arrival.

Is it possible to charge an electric vehicle at the hotel?

Yes, Spa Hotel Děvín offers guests the possibility to charge electric vehicles using a charging station located in the hotel car park. Charging is subject to the current price list.

Wellness and Spa Treatments

Does Spa Hotel Děvín have its own wellness centre?

Yes, the hotel features a wellness and balneotherapy centre focused on both relaxation and therapeutic treatments. A complete overview of wellness services and spa treatments can be found in the Spa Treatment and Wellness section.

What wellness and spa treatments does the hotel offer?

Guests can enjoy a wide range of treatments, including massages, baths, peat wraps, inhalation therapy, oxygen therapy, lymphatic drainage and other treatments recommended by qualified specialists.

Does the hotel specialise in spa treatment stays?

Yes, Spa Hotel Děvín offers spa treatment stays using traditional spa methods and the natural healing resources of Mariánské Lázně.

Is a medical consultation included in spa treatment stays?

Yes, selected treatment stays include an initial medical consultation during which suitable treatments are recommended.

Can I book wellness treatments without a treatment stay?

Yes, selected wellness and relaxation treatments can also be booked separately.

Does the hotel have a swimming pool?

Spa Hotel Děvín does not have its own swimming pool.

Restaurant and Dining

Does the hotel have its own restaurant?

Yes, the hotel features a new modern-style restaurant offering Czech and international cuisine. Complete information about the restaurant, dining options and gastronomic services can be found in the Restaurant section.

What dining options does the hotel offer?

Guests can choose accommodation with breakfast, half board or full board.

Are dietary or special meals available?

Yes, the restaurant can prepare dietary or special meals according to guests’ individual requirements.

Is there a bar in the hotel?

Yes, guests can enjoy the hotel bar, which is located in a neighbouring building belonging to Spa Hotel Děvín.

Pets and Families

Can I bring my dog?

Yes, Spa Hotel Děvín is a pet-friendly hotel and welcomes pets.

Is the hotel suitable for families with children?

Yes, the hotel offers a pleasant environment and services suitable for family holidays.

Is it possible to arrange a baby cot?

Yes, a baby cot can be provided upon request.

Transport and Surroundings

How far is the hotel from the spa colonnade?

The spa colonnade and the centre of Mariánské Lázně are located approximately 1 kilometre from the hotel.

What attractions can be found near the hotel?

The surrounding area offers the spa colonnade, healing mineral springs, hiking trails, cycling routes, golf courses and many other attractions in Mariánské Lázně.

The area around the hotel also features the spa colonnade, healing mineral springs, hiking trails, cycling routes, golf courses and many other attractions. Inspiration for trips and leisure activities can be found in the Leisure Time section.

Does the hotel provide transfers from the railway station?

Yes, transfers from the train or bus station can be arranged upon prior request.

Is it possible to rent bicycles or trekking poles at the hotel?

Yes, the hotel provides sports equipment rental subject to current availability.

Reservations and Stays

Why should I book directly through the hotel website?

By booking directly, you will receive the best available rate and access to special offers available exclusively to guests booking through the official website.

Does the hotel offer wellness and spa packages?

Yes, the hotel regularly prepares wellness, relaxation, therapeutic and senior stays.

Can I purchase a stay as a gift?

Yes, Spa Hotel Děvín offers gift vouchers for stays and selected hotel services.

Does the hotel offer stays for seniors?

Yes, the hotel offers special stays for seniors focused on relaxation, regeneration and spa care.

How can I book a stay?

Stays can be booked online through the reservation system on the website, by phone at +420 354 470 400, or by email at info@spahoteldevin.cz via the hotel reception.

Special Offers and Benefits

Does the hotel offer special accommodation packages?

Yes, Spa Hotel Děvín regularly prepares discounted stay packages and seasonal offers. The latest offers can be found in the Special Offers section.

Can I purchase a stay or services as a gift?

Yes, Spa Hotel Děvín offers gift vouchers for stays and selected hotel services. More information can be found in the Gift Vouchers section.

Does the hotel have a loyalty programme for returning guests?

Yes, Spa Hotel Děvín offers a loyalty programme through which guests can enjoy attractive benefits and special offers. Further details can be found in the Loyalty Club section.

Didn't find the answer to your Question?

If you did not find the answer to your question in our FAQ, please do not hesitate to contact the Spa Hotel Děvín reception. We will be happy to assist you with reservations, wellness and spa treatment selection, and any other requests.

Phone: +420 354 470 400

E-mail: info@spahoteldevin.cz